Shoecare & Product Advice
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How can I tell if an item is in stock?
If the item is listed on the website, it is generally still in stock, however, we cannot guarantee as our stock levels are constantly fluctuating.
If you would like to know if an item is in stock, feel free to get in contact with the Timberland Experts below and we’ll be able to look into it for you.
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Please provide us with the name of the item as well as the item number as this will help us to assist you quicker. -
How do I clean my Timberlands?
We’re always getting questions about product care, and we can’t say we’re surprised – when you love a product, you want to take proper care of it. To help you out, we’ve made some how-to videos to keep your Timberland products looking like new.
SUEDE, NUBUCK, & CANVAS
Have a pair of Classic Yellow Boots that have gotten a little dirty? No fear. Get to scrubbing with either our Renewbuck™ Suede and Nubuck Cleaner or the Dry Cleaning Kit.After cleaning, don’t forget to protect with the Balm Proofer™ All Purpose Protector Spray.You can use any of these products on your suede, nubuck, and canvas styles such as the Men’s Groveton Chukka Shoes, the Women’s Londyn Slip-On Shoes, or the Men’s Radford 6-Inch Waterproof Boots.
OILED, WAXED, SMOOTH, AND PEBBLED LEATHERS
Have some leather products that look like they’ve seen better days? Use our Waximum™ Waxed Leather Protector to bring them back to life! Waximum™ protector works on all types of leather products.For extra protection, spray on the Balm Proofer™ All Purpose Protector Spray when you’re done.Timberland Tip: Waximum™ protector makes for a great leather furniture spot cleaner!
We hope these tips have covered all your product care needs! Keep in mind that the more you wear and use your products, the more frequently you should clean and protect them. Our product care line is designed to keep your Timberland® gear looking great for years to come. -
The item I want is sold out, will there be a restock?
Yes, we occasionally receive restocks of short-run releases, however, we unfortunately won't be able to inform you if and when, we will be restocking in a specific style.
We recommend that you take advantage of our current in-stock range, and keep up to date with new releases and restocks by joining our mailing list. Simply scroll to the bottom of our website and enter your email address. You can also keep watch on our social media channels or on our blog here.
Additionally, you can add the style or size to your Wish List. Create an account and click the heart icon on the product page and you will be notified if we get a restock.
Please note: that we don't have a preorder system and are unable to place single unit orders for sold out items.
Feel free to reach out to our Product team who can help you find something similar! Simply click the 'Contact Us' below.
Thanks for showing your interest, we have our fingers crossed for a restock for you in the near future!
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Does Timberland price match?
Timberland does not offer price matching. We do not price match to third-party retailers, sale prices or pricing discrepancies.