In-store COVID Safe Plan
COVID SAFE PLAN
We’ve implemented the following measures to help you shop safely in-store. We will review and adapt these in-store measures as the environment evolves.
1. QR code check-in
Some states have mandated QR code check-ins via the official Government App. Please refer to your Local State Government for more information (Australia.gov.au).
2. Mandatory face coverings in-store
Some states have introduced mandatory mask-wearing indoors. Please refer to your Local State Government for more information (Australia.gov.au).
3. Maintain 1.5 metres apart from each other where possible
Social distancing tape will be placed around our floors and seating areas. These can be found throughout the store as reminders, as well as areas where you may be required to queue.
4. Use EFTPOS/Paywave/Tap n Go services available
We strongly encourage you to use your card or phone to tap and pay instead of cash, whenever possible.
5. Use sanitisation station upon entering the store
Hand sanitiser will be available for all customers upon entry.
6. Regular cleaning routines throughout the entire store
We apply the highest standard of cleanliness and hygiene across our stores. We have increased the routine cleaning of frequently touched hard surfaces.
7. Remove and put on your own footwear
Our team will still be available to assist you with any sizing questions you may have, however they will maintain 1.5-metre distance to comply with social distancing. Our stores will have disposable try on socks and gloves available for customers.
8. Training for team members on social distancing and additional hygiene measures
All of our team members will be required to complete a training course.
Thank you for playing your part in helping us practice social distancing. We appreciate your continued support as we work through this together.
We hope to see you in-store or online soon.
Timberland.READ FULL ARTICLE
How do I get in contact?
Our friendly Timberland Experts are here to help. Click the "Contact Us" below to connect with the team.READ FULL ARTICLE
How do I join your mailing list?
Joining our mailing list gives you access to updates on new styles and campaigns, upcoming releases and competitions.
To sign up, scroll to the bottom of the website and enter your email address.
Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.READ FULL ARTICLE
How can I provide feedback?
We value your honest feedback, whether it's good or bad. It helps us improve our products and service.
Follow this link to contact the team and let us know how you're enjoying your purchases or provide feedback on an in-store experience.
We look forward to hearing from you.READ FULL ARTICLE
Where is the nearest store?
Our store locator has a full list of Timberland stores.READ FULL ARTICLE
How can I apply for a job at Timberland?
Thanks for showing your interest in working for us!
We're always on the lookout for talented people to join our growing team.
If you'd like to work at Timberland, please head over to our careers page for more information on the benefits and available positions.
Thanks again and good luck!READ FULL ARTICLE