Products & Store

If the item is listed on the website, it is generally still in stock, however, we cannot guarantee as our stock levels are constantly fluctuating. 

If you would like to know if an item is in stock, feel free to get in contact with the Customer Experience team below and we’ll be able to look into it for you.

Please provide us with the name of the item as well as the item number as this will help us to assist you quicker.

We value your honest feedback, whether it’s good or bad. It’s the only way we can improve our products and service.

Please get in touch with the Customer Experience team below.

We’re always keen for positive feedback about our product! Feel free to hit up our social media channels to let people know you’re loving your item!

Alternatively, you can reach out to the Customer Experience team to pass on the good news!

Need to find your nearest store? Head over to our store locator for a full list of store locations.

Thanks for showing your interest in working for us!

We're always on the lookout for talented people to join our growing team.

If you'd like to work at Timberland, please head over to our careers page for more information on the benefits and available positions.

Thanks again and good luck!

Unfortunately, we can not price match between our online store and in-store locations. 

We also do not offer price matches between other stores and/or companies.

Sizes can vary by style, so getting the right size for you can be a little tricky. It’s important that you get the correct size, which is why we’ll do the hard work for you with our size converter! Click here for our comprehensive size guide.

Any questions? Feel free to contact our Customer Experience team below.

Generally, all material and design information can be found in or under the product description page.

Still can’t find the information? Get in touch with the Customer Experience team below and we’ll be able to help you out.

It looks like you've landed on the help centre.

If you'd like to continue shopping, please click here to be redirected back to the website.

We’re always getting questions about product care, and we can’t say we’re surprised – when you love a product, you want to take proper care of it. To help you out, we’ve made some how-to videos to keep your Timberland products looking like new.

SHOP PRODUCT CARE

Want to stay in the loop about any new releases or promotions?

We recommend keeping a watch on our social media channels and subscribe to our mailing list. You can subscribe by heading over to our website and scrolling down to the bottom of the page and popping your email in the Subscribe box.

Unfortunately, we rarely receive restocks of short-run releases.

If we don't have your size in stock, what we would recommend doing is joining our mailing list in order to take advantage of being up to date with restocks on popular items, as well as new releases or similar items which may catch your eye! You can also keep watch on our social media channels, or on our blog here. 

To subscribe to our mailing list, head over to our website and scroll down to the bottom to enter your email address.

Thanks so much for showing your interest, we will have our fingers crossed for a restock for you in the near future!