Product

Generally, all material and design information can be found in or under the product description page.

Still can’t find the information? Get in touch with the Customer Experience team below and we’ll be able to help you out.

If the item is listed on the website, it is generally still in stock, however, we cannot guarantee as our stock levels are constantly fluctuating. 

If you would like to know if an item is in stock, feel free to get in contact with the Customer Experience team below and we’ll be able to look into it for you.

Please provide us with the name of the item as well as the item number as this will help us to assist you quicker.

If you'd like to continue shopping, please click here to be redirected back to the website.

We’re always getting questions about product care, and we can’t say we’re surprised – when you love a product, you want to take proper care of it. To help you out, we’ve made some how-to videos to keep your Timberland products looking like new.

SHOP PRODUCT CARE

Want to stay in the loop about any new releases or promotions?

We recommend keeping a watch on our social media channels and subscribe to our mailing list. You can subscribe by heading over to our website and scrolling down to the bottom of the page and popping your email in the Subscribe box.

Unfortunately, we rarely receive restocks of short-run releases.

If we don't have your size in stock, what we would recommend doing is joining our mailing list in order to take advantage of being up to date with restocks on popular items, as well as new releases or similar items which may catch your eye! You can also keep watch on our social media channels, or on our blog here. 

To subscribe to our mailing list, head over to our website and scroll down to the bottom to enter your email address.

Thanks so much for showing your interest, we will have our fingers crossed for a restock for you in the near future!

When ordering online for your kid, finding the right size for can seem daunting. We've put together a comprehensive guide on how to measure their feet to get the most accurate size. Please note that Timberland Footwear is in American size standards.

You can download the PDF file (below) to ensure you get the correct measurements!

Once you've measured out the length, compare this with the below charts to determine the size that will suit them most.

Infant Footwear

Approximate age 0-1 Years

Toddler Footwear
Approximate age 1-5 Years

Youth Footwear
Approximate age 5-9 years

Junior Footwear
Approximate 9-13 years

When ordering online, finding the right size for you can seem daunting. We've put together a comprehensive guide on how to measure your foot to get the most accurate size. Please note that Timberland Footwear is in American size standards.

• Lay a sheet of paper on the floor, one edge flush against the wall. Fix the paper to the floor with scotch tape so it doesn't move.
• Standing straight and wearing socks, stand on the paper. Place your feet together, your heels against the wall and make sure your back is touching the wall too.
• Have someone draw the outline of both your feet.

• Use a ruler or the straight edge of a book to draw a line across where the outline is longest. Draw a parallel line 0.5cm from this original line to allow for clearance.
• Finally, measure the distance from the wall to the second line you have drawn.

This will be your reference to know your shoe size.




Compare this length with the below charts to determine the size that will suit you most!

Men's Footwear

Women's Footwear