SUEDE, NUBUCK, & CANVAS
How can I tell if an item is in stock?
If the item is listed on the website, it is generally still in stock, however, we cannot guarantee as our stock levels are constantly fluctuating.
If you would like to know if an item is in stock, feel free to get in contact with the Timberland Experts below and we’ll be able to look into it for you.READ FULL ARTICLE
Please provide us with the name of the item as well as the item number as this will help us to assist you quicker.
How do I clean my Timberlands?
We’re always getting questions about product care, and we can’t say we’re surprised – when you love a product, you want to take proper care of it. To help you out, we’ve made some how-to videos to keep your Timberland products looking like new.Have a pair of Classic Yellow Boots that have gotten a little dirty? No fear. Get to scrubbing with either our Renewbuck™ Suede and Nubuck Cleaner or the Dry Cleaning Kit.After cleaning, don’t forget to protect with the Balm Proofer™ All Purpose Protector Spray.You can use any of these products on your suede, nubuck, and canvas styles such as the Men’s Groveton Chukka Shoes, the Women’s Londyn Slip-On Shoes, or the Men’s Radford 6-Inch Waterproof Boots.
OILED, WAXED, SMOOTH, AND PEBBLED LEATHERS
Have some leather products that look like they’ve seen better days? Use our Waximum™ Waxed Leather Protector to bring them back to life! Waximum™ protector works on all types of leather products.For extra protection, spray on the Balm Proofer™ All Purpose Protector Spray when you’re done.Timberland Tip: Waximum™ protector makes for a great leather furniture spot cleaner!
We hope these tips have covered all your product care needs! Keep in mind that the more you wear and use your products, the more frequently you should clean and protect them. Our product care line is designed to keep your Timberland® gear looking great for years to come.
How often do you restock?
Unfortunately, we rarely receive restocks of short-run releases.
If we don't have your size in stock, what we would recommend doing is joining our mailing list in order to take advantage of being up to date with restocks on popular items, as well as new releases or similar items which may catch your eye! You can also keep watch on our social media channels, or on our blog here.
To subscribe to our mailing list, head over to our website and scroll down to the bottom to enter your email address.
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Thanks so much for showing your interest, we will have our fingers crossed for a restock for you in the near future!
Does Timberland price match?
Timberland does not offer price matching. We do not price match to third-party retailers, sale prices or pricing discrepancies.
What is your size guide for adults?
US EU UK IN CM 5 37.5 4.5 9.3 23.5 6 39 5.5 9.4 24 7 40 6.5 9.8 25 8 41.5 7.5 10.2 26 9 43 8.5 10.6 27 10 44 9.5 11 28 11 45 10.5 11.4 29 12 46 11.5 11.8 30 13 47.5 12.5 12.2 31 14 49 13.5 12.6 32 15 50 14.5 13 33
Please note that this is a guide only. The cm length is the length of the innersole, we advise allowing an extra 1cm when calculating your shoe size.
US EU UK IN CM 5 35.5 3 8.7 22 6 37 4 9.1 23 7 38 5 9.5 24 8 39 6 9.8 25 9 40 7 10.2 26 10 41.5 8 10.6 27 11 42 9 11 28
Please note that this is a guide only. The cm length is the length of the innersole, we advise allowing an extra 1cm when calculating your shoe size.READ FULL ARTICLE
What is your size guide for kids?
When ordering online for your kid, finding the right size can be tricky. We've put together a comprehensive guide on how to measure their feet to get the most accurate size. Please note that Timberland Footwear is in American size standards.
You can download the PDF file (below) to ensure you get the correct measurements!
Once you've measured out the length, compare this with the below charts to determine the size that will suit them most.
Please note that these are guides only. The cm length is the length of the innersole, we advise allowing an extra 1cm when calculating your shoe size.
Approximate age 0-1 Years
US EU UK IN CM 0 15 0 3 8 1 16 0.5 3.6 9 2 17 1.5 3.7 9.5 3 18.5 2.5 4.1 10.5 4 20 3.5 4.7 12
Approximate age 1-5 Years
US EU UK IN CM 4 20 3.5 4.7 12 5 21 4.5 4.9 12.5 6 22.5 5.5 5.3 13.5 7 23.5 6.5 5.5 14 8 25 7.5 5.9 15 9 26 8.5 6.3 16 10 27 9.5 6.5 16.5 11 28.5 10.5 6.9 17.5 12 30 11.5 7.3 18.5
Approximate age 5-9 years
US EU UK IN CM 12 30 11.5 7.26 18.3 13 31 12.5 7.5 19.1 1 32.5 13.5 7.88 19.9 2 34 1.5 8.13 20.8 3 35 2.5 8.5 21.6
Approximate 9-13 years
US EU UK IN CM 4 36 3.5 8.9 22.5 5 37.5 4.5 9.1 23 6 39 5.5 9.4 24 7 40 6.5 9.8 25
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How do I get in contact?
Our friendly Timberland Experts are here to help. Click the "Contact Us" below to connect with the team.READ FULL ARTICLE
How do I join your mailing list?
Joining our mailing list gives you access to updates on new styles and campaigns, upcoming releases and competitions.
To sign up, scroll to the bottom of the website and enter your email address.
Important to note: Signing up to our mailing list is not the same as having an account. You can create an account here to save your purchase and return history.READ FULL ARTICLE
How can I provide feedback?
We value your honest feedback, whether it's good or bad. It helps us improve our products and service.
Follow this link to contact the team and let us know how you're enjoying your purchases or provide feedback on an in-store experience.
We look forward to hearing from you.READ FULL ARTICLE
Where is the nearest store?
Our store locator has a full list of Timberland stores.READ FULL ARTICLE
How can I apply for a job at Timberland?
Thanks for showing your interest in working for us!
We're always on the lookout for talented people to join our growing team.
If you'd like to work at Timberland, please head over to our careers page for more information on the benefits and available positions.
Thanks again and good luck!READ FULL ARTICLE