If you would like to avoid return postage fees, you are welcome to visit one of our stores and return or exchange your shoes in person. Just be sure to meet the conditions below and bring your proof of purchase. Your confirmation email is ideal!
Remember, you can not return an item purchased with PayPal in-store - you'll need to post it back to us.
You can read more about our return policy here.
3 SIMPLE CONDITIONS FOR A SUCCESSFUL RETURN
RETURNED WITHIN 30 DAYS OF PURCHASE
Item(s) were purchased in the last 30 days and proof of purchase can be provided.
ITEM(S) ARE UNWORN & UNDAMAGED
Item(s) must be unworn, unwashed, or otherwise undamaged with original tags attached
IN ORIGINAL PACKAGING AND CONDITION
Item(s) are in original packaging or shoe box in their original condition